ProductsPlatformPricingResearchSupportInvesting guide
Login
Open Account
Home > Support > My Account
Hey, how can we help you?
​
My AccountFundsTradingInvestment ProductsCharges / Plans / SubscriptionsOffers
My Account

Manage and personalize your account settings for seamless trading experiences

Account Opening
Where can I create a fixed deposit account? How do I open an account online?What documents are required to open an account online?How long does it take to open a Demat and Trading Account online? How do I track it?
View more
Account Reactivation
Why am I unable to trade? Why is my account suspended? How to start trading again? How to reactivate the account? / Why am I getting this communication that my account is going to be dormant? Account is inactive due to multiple email/mobile? What is the process to activate the same?Can an authorized person (non-account holder) request for dormant reactivation?
View more
Login And Password Reset
Which number will I get an OTP on if my numbers are different in trading and DP? I did not receive any OTP while resetting my passwordAre Neo mobile app and Nest logins different? I forgot answers to the security questions?
View more
Statement, Ledger, Reports
What is a DP transactions report and where can I view it?Where do I download my P&L reports from?What is a capital gains report and where can I view it?Where can I view my DP/demat holdings?
View more
Profile Details
My date of birth appears incorrect even though I am entering the right one? How can I update my contact number? How can I get the Delivery Instruction Slip?How to update mobile no. in Trading and DP?
View more
Non Resident Indian (NRI)
How can I update FATCA(Foreign Account Tax Compliance Act) in my trading and demat account?I'm moving abroad, can I continue to use my Kotak Securities Neo trading account?How can an NRI account place order?How can NRIs buy the REs, since they cannot pay through RTA?
View more
Segment Activation
How do I activate a segment? How can I activate the SLBM segment online?How can i activate my Derivative segment (equity/currency/commodity)?How do I deactivate a segment?
View more
Account Closure
How long will it take to close my account?What are the charges for account closure?Can I keep my trading account open and close my demat account?
View more
Tax Filing
Are there any income tax implications on gifting shares?
View more