Contact Us
Have a query? We're happy to hear from you.
Meanwhile, use our Support section to answer any immediate questions you may have or read the articles below!
Frequently asked questions
Help us help you better
For Queries - Refer our Support Section
Complaints and Redressals
Grievance Escalation
Level 1: Customer care/Complaints
Mr. Ritesh Shah
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
18002099393
ks.escalation@kotak.com
9 a.m. to 6 p.m. All trading days
Level 2: Head of Customer Service
Mr. Tabrez Anwar
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
022-42858208
ks.servicehead@kotak.com
9 a.m. to 6 p.m. All trading days
Level 3: Compliance Officer
Mr. Hiren Thakkar
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
022-42858484
ks.compliance@kotak.com
9 a.m. to 6 p.m. All trading days
Level 4: CEO
Mr. Shripal Shah
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
022-42858301
ceo.ks@kotak.com
9 a.m. to 6 p.m. All trading days
Principal Officer (For purpose of Research Analyst activities)
Mr. Kawaljeet Saluja
Kotak Securities Limited, 27BKC, 8th Floor, Plot No. C-27, G Block, Bandra Kurla Complex, Bandra (East), Mumbai - 400051
022-62664011
ks.po@kotak.com
9 a.m. to 6 p.m. All trading days
Level 1: Customer care/Complaints
Mr. Ritesh Shah
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
18002099393
ks.escalation@kotak.com
9 a.m. to 6 p.m. All trading days
Level 2: Head of Customer Service
Mr. Tabrez Anwar
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
022-42858208
ks.servicehead@kotak.com
9 a.m. to 6 p.m. All trading days
Level 3: Compliance Officer
Mr. Hiren Thakkar
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
022-42858484
ks.compliance@kotak.com
9 a.m. to 6 p.m. All trading days
Level 4: CEO
Mr. Shripal Shah
Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097
022-42858301
ceo.ks@kotak.com
9 a.m. to 6 p.m. All trading days
Principal Officer (For purpose of Research Analyst activities)
Mr. Kawaljeet Saluja
Kotak Securities Limited, 27BKC, 8th Floor, Plot No. C-27, G Block, Bandra Kurla Complex, Bandra (East), Mumbai - 400051
022-62664011
ks.po@kotak.com
9 a.m. to 6 p.m. All trading days
Kindly Note: The above table is also the Grievance Redressal/Escalation Matrix for KSL’s activities as a Research Analyst.
Key Managerial Personnel
| Sn No. | Name of the Individual | Designation | Landline Number | Email ID |
|---|---|---|---|---|
1 | Mr. Shripal Shah | Managing Director & CEO | +91-22-42858301 | |
2 | Mr. Sandeep Chordia | Chief Operating Officer | +91-22-62664001 | |
3 | Mr. Pratik Gupta | Whole-time Director | +91-22-62664005 | |
4 | Mr. Sanjeev Prasad | Co-Head KIE | +91-22-62664006 | |
5 | Mr. Hiren Thakkar | Compliance Officer | +91-22-42858484 | |
6 | Mr. Girish Dixit | Chief Information Security Officer | +91-22-62664004 | |
7 | Mr. Vikas Tarekar | Company Secretary | +91-22-42858221 |
Note: Above contacts will be available from 9 a.m. to 6 p.m. on all trading days.
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
• SEBI at https://scores.sebi.gov.in
• SMARTODR Dispute Website: https://smartodr.in
*Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES portal and the process for handling/monitoring of complaints received through SCORES platform is also set out vide this flowchart
Cyber Security
18002099595
ks.ccd@kotak.com
9 am to 6 pm | Available on all Trading Days
LOCATE A BRANCH
Finding Your Nearest Branch Made Simple
Enjoy the convenience of accessing our services and expertise in your area for a seamless investing experience
CAREERS
Come grow with us!
Whether you're a recent graduate ready to kickstart your career or an experienced professional with years of expertise, there's a place for you in our diverse team. Join us and contribute to our collective success.
Registered Authorized Persons
Discover your Authorized Persons registered with us.
Seek Expert Guidance to grow and expand your franchise with us.
Locate a DP Service Center
Search for DP here
Get the basic details of the DP such as, registered address of branches (DP) along with Contact Number and Email id.
