SN
1
Received from
Directly from Investors
Carried forward from previous month
11
Received during the month
27
Total Pending
6
Resolved
32
Pending at the end of the month** - for less than 3 months
6
Pending at the end of the month** - for more than 3 months
0
Average Resolution time^(in days)
6
SN
2
Received from
SEBI (SCORES)
Carried forward from previous month
2
Received during the month
7
Total Pending
2
Resolved
7
Pending at the end of the month** - for less than 3 months
2
Pending at the end of the month** - for more than 3 months
0
Average Resolution time^(in days)
5
SN
3
Received from
Depositories
Carried forward from previous month
1
Received during the month
12
Total Pending
0
Resolved
13
Pending at the end of the month** - for less than 3 months
0
Pending at the end of the month** - for more than 3 months
0
Average Resolution time^(in days)
4
SN
4
Received from
Other Sources (if any)
Carried forward from previous month
0
Received during the month
1
Total Pending
0
Resolved
1
Pending at the end of the month** - for less than 3 months
0
Pending at the end of the month** - for more than 3 months
0
Average Resolution time^(in days)
8
SN
5
Received from
Grand Total
Carried forward from previous month
14
Received during the month
47
Total Pending
8
Resolved
53
Pending at the end of the month** - for less than 3 months
8
Pending at the end of the month** - for more than 3 months
0
Average Resolution time^(in days)
| SN | Received from | Carried forward from previous month | Received during the month | Total Pending | Resolved | Pending at the end of the month** - for less than 3 months | Pending at the end of the month** - for more than 3 months | Average Resolution time^(in days) |
|---|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 11 | 27 | 6 | 32 | 6 | 0 | 6 |
| 2 | SEBI (SCORES) | 2 | 7 | 2 | 7 | 2 | 0 | 5 |
| 3 | Depositories | 1 | 12 | 0 | 13 | 0 | 0 | 4 |
| 4 | Other Sources (if any) | 0 | 1 | 0 | 1 | 0 | 0 | 8 |
| 5 | Grand Total | 14 | 47 | 8 | 53 | 8 | 0 |
SN
1
Month
April-2023
Carried forward from previous month
13
Received
64
Resolved*
67
Pending**
10
SN
2
Month
May-2023
Carried forward from previous month
10
Received
55
Resolved*
57
Pending**
8
SN
3
Month
June-2023
Carried forward from previous month
8
Received
19
Resolved*
21
Pending**
6
SN
4
Month
July-2023
Carried forward from previous month
6
Received
29
Resolved*
24
Pending**
11
SN
5
Month
August-2023
Carried forward from previous month
11
Received
41
Resolved*
47
Pending**
5
SN
6
Month
September-2023
Carried forward from previous month
5
Received
62
Resolved*
55
Pending**
12
SN
7
Month
October-2023
Carried forward from previous month
12
Received
29
Resolved*
38
Pending**
3
SN
8
Month
November-2023
Carried forward from previous month
3
Received
58
Resolved*
48
Pending**
13
SN
9
Month
December-2023
Carried forward from previous month
13
Received
31
Resolved*
35
Pending**
9
SN
10
Month
January-2024
Carried forward from previous month
9
Received
49
Resolved*
50
Pending**
8
SN
11
Month
February-2024
Carried forward from previous month
8
Received
49
Resolved*
43
Pending**
14
SN
12
Month
March- 2024
Carried forward from previous month
14
Received
47
Resolved*
53
Pending**
8
| SN | Month | Carried forward from previous month | Received | Resolved* | Pending** |
|---|---|---|---|---|---|
| 1 | April-2023 | 13 | 64 | 67 | 10 |
| 2 | May-2023 | 10 | 55 | 57 | 8 |
| 3 | June-2023 | 8 | 19 | 21 | 6 |
| 4 | July-2023 | 6 | 29 | 24 | 11 |
| 5 | August-2023 | 11 | 41 | 47 | 5 |
| 6 | September-2023 | 5 | 62 | 55 | 12 |
| 7 | October-2023 | 12 | 29 | 38 | 3 |
| 8 | November-2023 | 3 | 58 | 48 | 13 |
| 9 | December-2023 | 13 | 31 | 35 | 9 |
| 10 | January-2024 | 9 | 49 | 50 | 8 |
| 11 | February-2024 | 8 | 49 | 43 | 14 |
| 12 | March- 2024 | 14 | 47 | 53 | 8 |
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
SN
1
Year
2021-2022
Carried forward from previous year
4
Received
490
Resolved
480
Pending#
14
SN
2
Year
2022-2023
Carried forward from previous year
14
Received
759
Resolved
760
Pending#
13
SN
3
Year
2023-2024
Carried forward from previous year
13
Received
533
Resolved
538
Pending#
8
SN
Year
Grand Total
Carried forward from previous year
31
Received
1782
Resolved
1778
Pending#
35
| SN | Year | Carried forward from previous year | Received | Resolved | Pending# |
|---|---|---|---|---|---|
| 1 | 2021-2022 | 4 | 490 | 480 | 14 |
| 2 | 2022-2023 | 14 | 759 | 760 | 13 |
| 3 | 2023-2024 | 13 | 533 | 538 | 8 |
| Grand Total | 31 | 1782 | 1778 | 35 |