Investor Grievance Data
August-2023

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SN Received from Carried forward from previous month Received during the month Total Pending Resolved Pending at the end of the month** - for less than 3 months Pending at the end of the month** - for more than 3 months Average Resolution time^(in days)
1 Directly from Investors 59 246 45 260 45 0 7
2 SEBI (SCORES) 5 35 6 34 6 0 9
3 Stock Exchanges 8 31 6 33 6 0 10
4 Other Sources (if any) 0 1 0 1 0 0 7
5 Grand Total 72 313 57 328 57 0 0

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SN Month Carried forward from previous month Received Resolved* Pending**
1 April-2023 47 324 308 63
2 May-2023 63 319 326 56
3 June-2023 56 364 336 84
4 July-2023 84 337 349 72
5 August-2023 72 313 328 57

*Should include complaints of previous months resolved in the current month, if any.

**Should include total complaints pending as on the last day of the month, if any.

^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

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SN Year Carried forward from previous year Received Resolved Pending#
1 2021-2022 84 8636 8647 73
2 2022-2023 73 6767 6793 47
3 2023-2024 47 1657 1647 57
Grand Total 204 17060 17087 177