What is the process to switch back from Kotak Neo to Kotak Stock Trader?

Yes, you can switch back to Kotak Stock Trader any time while using Kotak Neo.

You can place a request to switch using the following 3 ways:

1. WhatsApp Chatbot

  • Initiate a WhatsApp chat on 7738988888 by typing “Hi.”
  • Click on the "Update Account" option.
  • Click on "Convert to online.”
  • Authenticate the security question asked.
  • Kindly enter the OTP

2. Send an email to us at service.securities@kotak.com **3. Contact our service center via phone – 1800-209-9191

Note: After switching to Kotak Stock Trader, you will not be able to use the Kotak Neo platform.