How to update mobile no. in Trading and DP?

You can change your Email id / mobile no. online for any of the platforms you choose below.

Choose a platform
  1. Login to Kotak Neo

  2. Go to Profile

  3. Click on Additional Services

  4. Click on Service & Support

  5. Go to Service Request

  6. Click on Contact No. Updation

Your mobile number will be updated within 24 to 48 hours

Or,

You may click here to reach the contact updation page directly.

Click on this link to update the registered phone number. You will be redirected to the Kotak Securities website login page.

Enter your respective user ID and password for www.kotaksecurities.com and 'Do not enter the Access Code'

Note - The login ID and password for the Neo mobile app and Kotak Securities website - www.kotaksecurities.com are not the same.

Once you are logged in, you will be able to see the below screen along with a pop up that says OTP has been sent to your registered mobile number and email ID.

  • In the "Cell" field, enter the phone number you wish to update.
  • Enter the OTP received on your registered mobile number and email address.
  • Under "Implement changes on my", choose trading account or DP account or both and click on Confirm.

Note: if you make any changes in DP profile Rs. 49/- + GST will be charged as DP profile Updation fee.

  1. Login To the Kotak Stock Trading App

  2. Click on More

  3. Go to Help

  4. Go to Service and Support

  5. Tap on Service Request

  6. Click on Contact No Updation

Your mobile number will be updated within 24 to 48 hours

  1. Login into website

  2. Go to Help

  3. Go to Service and Support

  4. Click on Service Request

  5. Click on Contact No Updation

Your mobile number will be updated within 24 to 48 hours

Or,

Click here to directly reach the Contact Updation page.

This feature is not allowed for this platform.