Chat

Welcome to Kotak Securities Customer Support Chat.

You can have a live chat with a customer service associate to have your queries addressed related to your trading account, product information, offers and technology platforms.

This facility is available on all working days

  • Monday to Friday from 9.00 am to 6.00 pm

  • Saturdays from 9.00 am to 2.30 pm

Alternatively, you can call us at 1800 222 299 / 1800 209 9191 or drop us an e-mail at service.securities@kotak.com

During the chat, if your queries are account related, your account will be verified, post which we will assist you.

Terms & Conditions

  • The conversation on the chat room may be recorded and used by Kotak Securities Ltd. in future as a proof of a chat.
  • The conversation via chat cannot involve any form of abusive language.
  • The chat room will not be used for cross selling of any products or any other form of solicitation.
  • The chat room will not be used to provide any recommendation or advice on investing.
  • The chat room will be used to resolve basic issues related to your trading account, website and products offered by Kotak Securities Ltd.
  • For all queries / grievances you are requested to send a mail to service.securities@kotak.com or call on 30305757 / 1800 222 299 / 1800 209 9191
  • Kotak Securities has the right to discontinue the chat facility at any point in time, at its own discretion.
  • Kotak Securities does not guarantee that all queries posted via the chat room will be immediately redressed. Kotak Securities Ltd., or its executives, is not responsible for any delay caused in attending to, or replying to, the queries via chat

Please accept the above terms and conditions to start chatting with our customer service professionals.

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Why Demat Account?
  • Mandatory by SEBI
  • Easy Portfolio Management
  • Security of Equity Investments.
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