Go Digit IPO

The company is dedicated to establishing trust and promoting transparency in customer relationships by simplifying insurance and offering easy-to-understand, customisable products that enhance the customers’ experience. The company’s focus on the customer experience has resulted in high customer satisfaction, evidenced by its net promoter scores of 75.4% for non-claims and 96.8% for motor claims as of December 31, 2022, and high customer satisfaction by users of the “Digit Insurance” mobile application available on android and iOS.

Their technology serves as a key differentiator in the insurance sector, enabling efficient underwriting. Employing a hybrid model of AI-enabled analytics and human assessment, they streamline the value chain, benefiting customers, partners, and employees while driving efficiency. In-house microsystems around their technology core facilitate routine tasks, including policy design, underwriting, pricing, issuance, servicing, and claims management. The entire platform operates in the cloud, ensuring agility, connectivity, and scalability.

They have leveraged their expertise in the motor insurance market and utilised their data bank to construct comprehensive underwriting models. These models enable accurate risk assessment and loss prediction at a granular level for their motor insurance products. This approach enhances cost management, enabling them to tailor products more effectively, and expand their customer base. The resulting data forms a pricing feedback cycle, aiding in continuous product refinement and cost reduction.