• Products
    Investment Suite
    Stocks
    Mutual Funds
    Future and Options
    IPO
    Exchange Traded Funds
    Commodity
    Stockcase (Stock Baskets)
    Non Convertible Debentures
    Sovereign Gold Bond
    Exclusive
    NRI Account
    Corporate/HUF Trading Account
    Private Client Group
    Features
    SipIt
    MTF
    Investment Suite
    Exclusive
    Features
    Stocks
    Mutual Funds
    Future and Options
    IPO
    Exchange Traded Funds
    Commodity
    Stockcase (Stock Baskets)
    Non Convertible Debentures
    Sovereign Gold Bond
    NRI Account
    Corporate/HUF Trading Account
    Private Client Group
    SipIt
    MTF
  • Platform
    Trading Platforms
    Kotak Neo App & Web
    Nest Trading Terminal
    NEO Trade APIs
    Trade From Charts
    Features and Tools
    MTF
    Securities Accepted as Collateral
    Margin Requirements
    Equity Screeners
    Payoff Analyzer
    Calculators
    SIP Calculator
    Lumpsum Calculator
    Brokerage Calculator
    Margin Calculator
    MTF Calculator
    SWP Calculator
    CAGR Calculator
    Simple Interest Calculator
    ELSS Calculator
    Step up SIP Calculator
    All Calculators
    Trading Platforms
    Features and Tools
    Calculators
    Kotak Neo App & Web
    Nest Trading Terminal
    NEO Trade APIs
    Trade From Charts
    MTF
    Securities Accepted as Collateral
    Margin Requirements
    Equity Screeners
    Payoff Analyzer
    SIP Calculator
    Lumpsum Calculator
    Brokerage Calculator
    Margin Calculator
    MTF Calculator
    SWP Calculator
    CAGR Calculator
    Simple Interest Calculator
    ELSS Calculator
    Step up SIP Calculator
  • Pricing
  • Research
    Research Calls
    Long Term calls
    Short Term calls
    Intraday calls
    Derivatives calls
    Pick of the week
    Top Monthly Picks
    Stock Research Recommendations
    MTF Stock Recommendations
    Research Reports
    Fundamental Research Report
    Technical Research Report
    Derivative Research Report
    Research Calls
    Research Reports
    Long Term calls
    Short Term calls
    Intraday calls
    Derivatives calls
    Pick of the week
    Top Monthly Picks
    Stock Research Recommendations
    MTF Stock Recommendations
    Fundamental Research Report
    Technical Research Report
    Derivative Research Report
  • Market
    Market Movers
    Share Market Today
    Top Gainers
    Top Losers
    Stocks
    Large Cap
    Mid Cap
    Small Cap
    Indices
    Nifty 50
    Bank Nifty
    FinNifty
    Nifty Midcap India
    VIX
    All Indices
    Mutual Funds
    SBI Mutual Funds
    HDFC Mutual Funds
    Axis Mutual Funds
    ICICI Prudential Mutual Funds
    Nippon India Mutual Funds
    All AMC's
    IPO
    Upcoming IPO
    Current IPO
    Closed IPO
    Recently Listed IPO
    Tata Capital IPO
    Quarterly Results
    Vertis Infrastructure Trust's Q1 FY 2025-26 Quarterly Results
    Highways Infrastructure Trust's Q1 FY 2025-26 Quarterly Results
    Handson Global Management (HGM)'s Q1 FY 2025-26 Quarterly Results
    Swan Corp's Q1 FY 2025-26 Quarterly Results
    Market Movers
    Stocks
    Indices
    Mutual Funds
    IPO
    Quarterly Results
    Share Market Today
    Top Gainers
    Top Losers
    52 Week High
    52 Week Low
    Volume Shockers
    Large Cap
    Mid Cap
    Small Cap
    State Bank of India
    Reliance Industries Ltd
    HDFC Bank Ltd
    Infosys Ltd
    Tata Consultancy Services Ltd
    Hindustan Unilever Ltd
    ITC Ltd
    IRCTC
    NSE
    Nifty 50
    Bank Nifty
    FinNifty
    Nifty Midcap India
    VIX
    BSE
    Sensex
    BSE Bankex
    BSE Small Cap
    BSE Mid Cap
    BSE 100
    Indian Indices
    Global Indices
    Gift Nifty
    S&P
    Nikkei Index
    Hong Kong Index
    KOSPI Index
    Global Indices
    AMC's
    SBI Mutual Funds
    HDFC Mutual Funds
    Axis Mutual Funds
    ICICI Prudential Mutual Funds
    Nippon India Mutual Funds
    Schemes
    Parag Parikh Flexi Cap
    SBI Small Cap Fund
    SBI Contra Fund
    Nippon Small Cap Fund
    ICICI Pru Technology Fund
    Upcoming IPO
    Current IPO
    Closed IPO
    Recently Listed IPO
    Tata Capital IPO
    Sharvaya Metals IPO
    Vigor Plast India IPO
    Austere Systems IPO
    Vashishtha Luxury Fashion IPO
    Karbonsteel Engineering IPO
    Nilachal Carbo Metalicks IPO
    Taurian MPS IPO
    Krupalu Metals IPO
    Vertis Infrastructure Trust's Q1 FY 2025-26 Quarterly Results
    Highways Infrastructure Trust's Q1 FY 2025-26 Quarterly Results
    Handson Global Management (HGM)'s Q1 FY 2025-26 Quarterly Results
    Swan Corp's Q1 FY 2025-26 Quarterly Results
    Borosil Renewables' Q1 FY 2025-26 Quarterly Results
    Jindal Steel's Q1 FY 2025-26 Quarterly Results
    SRI LOTUS DEVLPRS N RTY L's Q1 FY 2025-26 Quarterly Results
    Aeroflex Neu's Q1 FY 2025-26 Quarterly Results
    PVP Ventures' Q1 FY 2025-26 Quarterly Results
    NDR INVIT Trust's Q1 FY 2025-26 Quarterly Results
    Jaiprakash Associates' Q1 FY 2025-26 Quarterly Results
    Alps Industries' Q1 FY 2025-26 Quarterly Results
  • Learn
    Stockshaala
    Basics of Stock Market
    Introduction to Fundamental Analysis
    Introduction to Technical Analysis
    Derivatives, Risk management & Option Trading Strategies
    Personal Finance
    Resource
    Market Ready
    Kotak Insights
    Infographic
    Podcast
    Webinars
    Youtube Channel
    Investing Guide
    Demat Account
    Trading Account
    Share Market
    Intraday Trading
    IPO
    Mutual Funds
    Events
    Budget 2025
    Muhurat Trading
    Share Market Holiday
    Market Outlook 2025
    Stockshaala
    Resource
    Investing Guide
    Events
    Basics of Stock Market
    Introduction to Fundamental Analysis
    Introduction to Technical Analysis
    Derivatives, Risk management & Option Trading Strategies
    Personal Finance
    Market Ready
    Kotak Insights
    Infographic
    Podcast
    Webinars
    Youtube Channel
    Demat Account
    Trading Account
    Share Market
    Intraday Trading
    IPO
    Mutual Funds
    Budget 2025
    Muhurat Trading
    Share Market Holiday
    Market Outlook 2025
  • Partner
    Business Associates
    Kotak Connect Plus
    Startup connect
    Business Associates
    Kotak Connect Plus
    Startup connect
  • Support
    FAQs
    Circulars
    Bulletins
    Contact Us
    Forms Download
    Get your Statement
    FAQs
    Circulars
    Bulletins
    Contact Us
    Forms Download
    Get your Statement
  • News

How to Initiate Chat To Trade?

We all know that WhatsApp is today the most common and widely used messaging app people use to chat with family and friends. The app is permanently on in everyone’s smartphone, and has changed the way and frequency with which people communicate with each other. Now, Kotak Securities has launched “Chat to trade” for its customers that simplifies trading as easy as chatting. It is the first broking firm in the BFSI sector to accept trades from customers on WhatsApp & Telegram messaging apps.

Customers can place trade in equity and derivatives segment in the live market via dealer. They can start trading via Chat to Trade by sending a WhatsApp or Telegram message on 7738 988 888 from their registered mobile number. A once-in-lifetime authentication is required, which is done by bots without any human intervention. Authentication process is a two-step process, where the customer has to answer three out of our standard eight security questions followed by generation of login access code. The authenticated chat is then handed over by the system to their respective dealers.

Further, existing customers can also request for fund transfer, margin requirement, portfolio value, and other service related queries.

Chats transcripts are recorded and stored in pdf format, thereby making it un-editable and ensuring complete transparency.

How to Initiate Chat To Trade?

With our equity trading account, you have access to a whole lot of features. Here are some of them:

Step 1: Initiate the chat on 7738 988 888

Step 2: Enter your client code (single/multiple) in # tag format when asked for

E.g. #abcd0

Step 3: One time authentication is initiated i.e. Answer 3 security questions correctly

Step 4: Login access code will be generated on providing correct answers & the same needs to be provided in # tag format i.e. #1111

Authentication successful

Step5: Your chat is routed to your mapped dealer or customer service pool (In case there is no dealer mapped OR mapped dealer is busy)

Step 6: If routed to CS pool dealer then trade access code to be generated

Step7: Enter trade access code in # tag format

Trade authentication successful

Step 8: You can now place the trade order via dealer & dealer will confirm once the order is executed

Did you find this helpful?
Help us improve this answer with your feedback.

Open Demat Account
+91 -

Open Demat Account
+91 -