PRIVACY STATEMENTLast updated date: 30th March 2023
We, at Kotak securities.com ,acknowledge and accept that the personal details that you impart to us, is to be kept in strict confidentiality and to use the information only in the manner which would be beneficial to our customers. We consider our relationship with you as invaluable and strive to respect and safeguard your right to privacy.
We shall protect the personal details received from you with the same degree of care, but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination, or publication of these information as we protect our own confidential information of a like nature.
We shall use the personal information to improve our service to you and to keep you updated about our new product or information that may be of interest to you. The information collected from you would be used in the right spirit and context in which it is intended to be used. Your information would be used by us to process your trading request and to carry out the settlements of your obligations.
We would ensure that we collect personal information only to the extent it is necessary to administer our services in the best possible manner and what is required under the various regulations of Indian Laws. To ensure high quality services and high degree of value addition to you, we may combine the information given by you on the web or through other channels.
Under certain circumstances we may be required to share the information given by you with the third parties, where we feel they can contribute to add value and improve the quality of services imparted by us to you. We shall take all reasonable steps to ensure that the confidentiality of your information is maintained by imposing strict confidentiality standards on all the third parties with whom we part these information. In all circumstances we shall ensure that your personal information is protected by strict confidentiality agreement. We shall not allow any third parties to retain your personal information longer than what is warranted by the nature of services rendered.
We would also impart your personal information wherever it is required to be disclosed under law to any of the governmental agency or regulatory bodies.
We ensure that the personal information given to us by you on the web is placed in the secured portion of our web-site. We use the most advanced encryption technology, Secure Socket Layer (SSL), to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between clients and servers.
To ensure security of access to the personal information and transaction details, the access to the secured zone of our website is restricted by the unique login ID and Password selected by you. You should be very careful in handling the ID and password and you should ensure that you do not reveal it to anybody, nor do you keep it in writing. You should keep changing your password periodically.
To ensure safety of your trading access, our technology automatically logs you out of the site if no activity is registered for 30 minutes. However you should ensure that each time you leave your terminal you log yourself out. This prevents someone else from accessing your account if you leave your computer and your session has not "timed out"
To enable us serve you better, it is necessary that your personal information available with us is updated and accurate. Our web-site enables you to update your personal information. You can also send us an e-mail at Customer Service and we shall ensure that your information is updated and protected from any misuse or unauthorised revelation.
- Mandatory by SEBI
- Easy Portfolio Management
- Security of Equity Investments.

- SEBI Regulations
- Right and Obligation of Investors
- Trading Members Regulations
- NSE Regulations
- BSE Regulations
- NSE Regulations relating to Arbitration
Definitions
1. Reference to Arbitration
2. Provisions of these Byelaws and Regulations deemed to form part of all dealings, contracts and transactions
4. Power of the Relevant Authority to prescribe Regulations
i) The procedure to be followed by the parties in arbitral proceedings In particular, and without prejudice to the generally of the foregoing power, such procedure may, inter alia, provide for the following:
- The forms to be used
- The fees to be paid
- The mode, manner and time period for submission of all pleadings by both the parties:
- Matters relating to requests from the parties for amending or supplementing the pleadings; and
- The consequences upon failure to submit such pleadings by the parties
ii) The procedure to be followed by the arbitrator in conducting the arbitral proceedings.
In particular, and without prejudice to the generality of the foregoing power, such procedure may, inter alia, provide for
- Adjournment of hearings; and
- Terms and conditions subject to which the arbitrator may appoint experts to report on specific issues and the procedure to be followed in arbitral proceedings upon such an appointment.
- The claims, differences or disputes which, may be decided by the arbitrator without a hearing unless either party in writing requests the Relevant Authority for a hearing and the time period within which such a request shall be made.
- The claims, differences or disputes which, may be decided by the arbitrator only by hearing the parties unless both the parties jointly waive the right to such hearing and the time period within which such a waiver shall be made.
iii) Different set of arbitration procedures for different claims, differences or disputes after taking into consideration such circumstances and facts as the Relevant Authority may deem fit which circumstances and facts may include the value of the subject matter and the persons who are involved as parties to such claims, differences or disputes.
iv) Creation of seats of arbitration for different regions or prescribing geographical locations for conducting arbitrations and prescribing the courts which shall have jurisdiction for the purpose of the Act.
v) The claims, differences or disputes which may be referred to a sole arbitrator and the claims, differences, or disputes which may be referred to a panel of arbitrators.
vi) The procedure for selection of persons eligible to act as arbitrators.
vii) The procedure for appointment of arbitrator
viii) The terms, conditions and qualifications subject to which any arbitrator may be appointed.
ix) Determination of the number of arbitrators in the case of a panel of arbitrators
x) The time period within which a substiture arbitrator has to be appointed in case the office of the arbitrator falls vacant for any reason whatsoever.
xi) The matters to be disclosed by any person who is approached in connection with his possible appointment as an arbitrator.
xii) The procedure to be adopted by the parties for challenging an arbitrator.
xiii)
xiv) The place of arbitration for each reference and the places where the arbitrator can meet for consultation, for hearing witnesses, experts, or the parties, or for inspection of documents, goods or other property.
xv) The making of the arbitral award including the manner in which a decision is to be taken in the case of panel of arbitrators and the form and contents of the arbitral award. The term arbitral award shall also include an arbitral award on agreed terms. Prescriptions as to the contents of the arbitral award may include provisions for costs and where the arbitral award is for the payment of money, may include interest payable on principal sum due.
xvi) The amount of deposit or supplementary deposit, as the case may be, as an advance for the costs which it expects will be incurred in respect of the claim, diference or dispute. Provided where a counter-claim is submitted to the arbitrator, a separate amount of deposit for the counter-claim may also be prescribed.
xvii) The administrative assistance which the Exchange may render in order to facilitate the conduct of arbitral proceedings.
xviii) All matters regarding the mode and the manner of service of notices and communications by the parties including communication addressed to arbitrator.
xix) Any other matter which in the opinion of the Relevant Authority is required to be dealt with in the Regulations to facilitate arbitration.
(b) The relevant authority from time to time may amend, modify, alter, repeal or add to the provisions of the Regulations.
5. Disclosure by persons to be appointed as arbitrators
6. Disclosure by persons appointed as arbitrators
7. Termination of mandate of the arbitrator The mandate of the arbitrator shall terminate if
- The arbitrator withdraws from office for any reason; or
- In the opinion of the Relevant Authority, the arbitrator becomes de jure or de facto unable to perform his functions or for other reasons fails to act without undue delay including failure to make the arbitral award within the time period prescribed by the Relevant Authority. Such a decision of the Relevant Authority shall be final and binding on the parties; or
- The mandate of the arbitrator is terminated by the Relevant Authority upon receipt of written request for the termination of the mandate of the arbitrator from both the parties to arbitration; or
- The arbitrator discloses any circumstances referred to in clauses (5) and (6) which in the opinion of the Relevant Authority are likely to give rise to justifiable doubts as to his independence and impartiality.
- The arbitral proceedings are terminated as provided for herein.
8. Supplying of vacancy to the office of the arbitrator
9. Consideration of recorded proceedings and evidence
10. Order or ruling of previous arbitrator not invalid
11. Interim arbitral award and interim measures ordered by the arbitrator
12. Appearance in arbitral proceedings by counsel, attorney or advocate
13. Arbitral award by arbitrator
14. Arbitration proceedings subject to the provisions of the act
15. Construction of references
16. Administrative assistance
17. Jurisdiction
The Stock Exchange, Mumbai is not answerable, responsible or liable for any informations on this website or for any services rendered by our employees, our servants, and us."