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Quick Commerce Meets Healthcare: A Game-Changer or a Prescription for Trouble?

  •  4 min read
  •  5,539
  • Published 20 Feb 2025
Quick Commerce Meets Healthcare: A Game-Changer or a Prescription for Trouble?

There was a time when buying medicine wasn’t a frantic, app-based, 10-minute affair.

It was a ritual—a visit to the trusted neighbourhood chemist, a quick chat about the latest cricket match, and a reassuring nod as they handed over your prescription.

If you were lucky, they even threw in a lozenge for free.

Fast forward to today, and buying medicines has gone from 'Bhaiya, yeh wala syrup hai?’ to ‘Ding dong! Your meds are here'

With Swiggy, Blinkit, and Zepto now gunning for a piece of the pharma pie, the rules of the game are changing—fast.

PharmEasy has already teamed up with Swiggy in Bengaluru, Apollo 24/7 is racing against time with 30-minute medicine deliveries, and Tata 1mg is eyeing a partnership with BigBasket.

But here’s the real question—does this mean an investment jackpot in healthcare and quick commerce stocks, or are we looking at a regulatory nightmare waiting to unfold?

For quick commerce players, pharma is a goldmine.

Unlike groceries or FMCG products, where margins hover around 5-10%, medicines offer a much juicier 10-20% margin.

More profit, recurring demand, and an audience that values speed—sounds like a no-brainer for these delivery giants, right?

Plus, let’s not forget India’s booming e-pharmacy market.

With over 1,100 players and counting, online medicine delivery is no longer a niche business—it’s a battleground.

Reliance-backed Netmeds, Tata 1mg, and Apollo Pharmacy are already dominating, but quick commerce platforms have a trump card—data and last-mile delivery muscle.

With their deep pockets, lightning-fast logistics, and AI-driven demand forecasting, they can deliver everything from a paracetamol strip to insulin vials before you can even finish watching an Instagram reel.

If UPI made cash transactions obsolete, could quick commerce do the same to traditional pharmacy visits?

But hold on—before we start throwing investment money at the next big “meds-in-minutes” startup, let’s talk about the fine print.

Not everyone’s thrilled about medicines zipping across cities like pizzas.

The All India Organisation of Chemists and Druggists (AIOCD) has already raised alarms, writing to the Drug Controller General of India (DCGI) about the risks of bypassing prescription verification and patient identity checks.

After all, it’s one thing to misplace a pack of chips in an order—it’s another to deliver the wrong dosage of insulin.

The government is watching closely, too.

The Food Safety and Standards Authority of India (FSSAI) recently called Blinkit, Swiggy Instamart, and Zepto for a chat.

The topic? Concerns about selling goods too close to expiry.

Now, apply that worry to life-saving medicines, and you see why regulators are getting antsy.

So, where does that leave stock investors and traders?

On the one hand, quick commerce platforms integrating medicine delivery could see a spike in user engagement and order values, driving revenue growth.

Swiggy, Zomato, and Tata-backed entities could emerge as the next big disruptors in the healthcare delivery space.

On the other hand, regulatory hurdles could throw a wrench in the works.

If the government cracks down, forcing stricter compliance, it could slow down expansion plans, increase operational costs, and eat into those fat margins everyone is excited about.

But, let’s not forget history.

Whenever a new industry faces resistance, the real winners are the companies that navigate challenges smartly.

E-pharmacies fought legal battles before becoming mainstream.

UPI faced scepticism before revolutionising payments.

Quick commerce in healthcare isn’t a question of if but when.

The trick for investors?

Watch how regulators react, track partnerships between e-pharmacies and delivery giants, and keep an eye on who’s building a long-term, compliant business model rather than chasing quick wins.

Because let’s face it—speed is great when it comes to healthcare.

But trust? That’s what truly determines the long game.

Sources and References:

  1. FINANCIALEXPRESS
  2. OUTLOOKBUSINESS
  3. BUSINESSSTANDARD

This article is for informational purposes only and does not constitute financial advice. It is not produced by the desk of the Kotak Securities Research Team, nor is it a report published by the Kotak Securities Research Team. The information presented is compiled from several secondary sources available on the internet and may change over time. Investors should conduct their own research and consult with financial professionals before making any investment decisions. The above images were generated using AI. Read the full disclaimer here.

Investments in securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed SEBI prescribed limit. The securities are quoted as an example and not as a recommendation. SEBI Registration No-INZ000200137 Member Id NSE-08081; BSE-673; MSE-1024, MCX-56285, NCDEX-1262.

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