Customer Support - SMS request codes
We are now present to help you at the press of your fingertips. Want to update and need a forms; know the balance in your ledger; activate a dormant account, or register your complaint? All you need to do is to type a SMS with the given message text and send it to 5676788 from your registered mobile number.
| Shift from 'security key' to 'access code' mode | KSQ <SPACE> <Type client code> <SPACE> NSK |
| Dormant account activation | KSQ <SPACE> <Type client code> <SPACE> DORMANTACT |
| Digital contract note | KSQ <SPACE> <Type client code> <SPACE> DCN <SPACE> <DDMMYY> <TO> <DDMMYY> |
| Digital DP Bill-cum-Transaction statement | KSQ <SPACE> <Type client code> <SPACE> DBTS <Type the Month and year in MMYY format> |
| Digital DP transaction statement (Previous) | KSQ <SPACE> <Type client code> <SPACE> DPST <Type Financial Year> |
| Holding statement with valuation | KSQ <SPACE> <Type client code> <SPACE> DSOH <Type Financial Year> |
| Digital Financial Statement | KSQ <SPACE> <Type client code> <SPACE> FS <Type Financial Year> |
| Digital Profit and Loss Statement | KSQ <SPACE> <Type client code> <SPACE> PL <Type Financial Year> |
| Digital Gain and Loss Statement | KSQ <SPACE> <Type client code> <SPACE> GL <Type Financial Year> |
| Digital Capital Gain Statement | KSQ <SPACE> <Type client code> <SPACE> CG <Type Financial Year> |
| Money repayment request | KSQ <SPACE> <Type client code> <SPACE> MRT <Type AMOUNT in Rupees> |
| Register a complaint | KSQ <SPACE> <Type client code> <SPACE> <Type your Complaint> |
| Request for updation forms | KSQ <SPACE> <Type the name of form> |
| Request for ledger balance | KSQ <SPACE> <Type client code> <SPACE> LBAL |
| SMS facility activation | KSQ <SPACE> <Type client code> <ACT FSMS* / TSMS* / CSMS*> <SPACE> <MONTHLY / YEARLY*> |
| SMS facility deactivation | KSQ <SPACE> <Type client code> <DACT FSMS* / TSMS* / CSMS*> |
| New PIN request | KSQ <SPACE> <Type client code> <SPACE> NPIN |
| Web Password request | KSQ <SPACE> <Type client code> <SPACE> WEBPASS |
*Applicable only for activated accounts *FSMS - For Fundamental SMS *TSMS - For Technical SMS *CSMS - For Combined SMS
*Monthly or yearly option to be specified
