Can I switch back to Kotak Stock Trader from Kotak Neo?

Yes, you can switch back to Kotak Stock Trader any time while using Kotak Neo.

You can place a request to switch using the following 3 ways:

1. WhatsApp Chatbot

  • Initiate a WhatsApp chat on 7738988888 by typing
  • Click on the "Update Account" option.
  • Click on "Convert to online.”
  • Authenticate the security question asked.
  • Kindly enter the OTP

2. Send an email to us at service.securities@kotak.com 3. Contact our service center via phone – 1800-209-9191

Note: After switching to Kotak Stock Trader, you will not be able to use the Kotak Neo platform.