Customer Queries

Help us help you better.

  • Have any queries you'd like to get addressed? You can reach out to us via phone or email.
  • Call us at 1800 222 299 / 1800 209 9191 or write to us at
  • For specific queries related to your Demat account write to us at

    If you are an existing customer, please mention your client code along with the details of your query. This will help us resolve your queries quickly.

  • Kotak Securities’ customer service desk strives to resolve any customer queries within 24 hours.
  • The Customer Service caters in 10 different languages - English, Hindi, Marathi, Gujarati, Tamil, Malayalam, Kannada, Telugu, Punjabi and Bengali. Customer Service is available - Weekdays: 8.00 AM to 8.00 PM and Sat: 9 am to 6 pm
Grievance Escalation
  • Chapter 1


  • Chapter 2


  • Chapter 3


  • Chapter 4


  • Chapter 5


  • Chapter 6


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Why Demat Account?
  • Mandatory by SEBI
  • Easy Portfolio Management
  • Security of Equity Investments.
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