Not all UPI apps or banks are authorized for IPO payments. The National Payments Corporation of India (NPCI) has approved a specific list of UPI apps and banks for IPO transactions.
If your UPI handle (e.g., yourname@xyzbank) is from a non-approved app or bank, it won’t be accepted during the IPO application process.
This is a security measure to ensure smooth and verified IPO payment processing.
What you can do:
Check if your UPI is supported: Visit NPCI’s official list of IPO-enabled UPI apps and banks. Link here
Use a supported UPI handle: If yours isn’t supported, switch to an approved UPI app (like PhonePe, Paytm, Google Pay, etc.) and link it to an IPO-enabled bank.
Re-link your UPI ID during the IPO application using a valid provider.