When I use my Neo Trade API, I get an "Invalid Credentials" error. What do I do?

Kindly use the below guidelines if you're on a third-party platform:

1. Generate a new valid Access Token. Update it on the platform and try again.
2. Make sure the Consumer Key is correct.
3. The UserID and Password must be that of your Trading Account and not that of API Manager portal.

For those developing their own code, follow the above steps. If the problem persists, email us at neo.api@kotak.com