| The Board of Directors of State Bank of Bikaner and Jaipur have
pleasure in presenting this Annual Report together with the audited
Balance Sheet and Profit and Loss Account of the Bank for the year
ended 31st March 2013.
ORGANISATIONAL PLANNING
With a view to improving the levels of supervision, organizational
effectiveness and overall efficiency, one additional position of Chief
General Manager was created. The Chief General Managers were designated
as Chief General Manager - Retail Banking and Chief General Manager -
Commercial Banking. Functionalities among Chief General Managers were
allocated. Seven additional positions of General Managers were also
created. While 7 GMs were posted at Head Office, 5 GMs were posted in
the field. 3 such GMs would lead the 3 Retail networks and 2 GMs would
lead the corporate networks. Roles and responsibilities of the General
Managers were circulated and field GMs were equipped by entrusting
adequate discretionary powers.
Keeping in view the availability of significant business potential in
and around Alwar, which is one of the fastest growing industrial
estates, a new Alwar Zone was created. For greater focus on the AGM
headed branches to accelerate business growth, such branches were
brought under the control of a separate DGM by creating a position of
DGM (Special branches). This would also enable the DGM, Delhi Zone to
improve attention over regions, and intensify efforts for inclusive
growth.
With a view to improving supervision and monitoring of large corporate
accounts as also to ensure professional services to such customers, the
incumbency of IFB, Jaipur branch, Barakhamba Road, New Delhi branch and
Park Street, Kolkata branch were upgraded from AGM's to DGM's.
In light of revised organizational structure, the composition of
various non-board committees functioning at the Head Office was also
revised.
STAFF WELFARE
The Bank believes in keeping the morale and motivation of the employees
high, considers employees as its most important assets and accords high
priority to their welfare. The Bank undertook staff welfare activities
like granting scholarships to the meritorious wards of the employees,
providing free medical consultancy services at various hospitals etc.
Insurance cover for employees to the extent of Rs.8.00 lac (Rs.16.00
lac for accidental death) under group insurance scheme of SBI Life,
Waiver of housing loan of the deceased employees, Overdraft limit
(Personal loan), PF loan and Conveyance loan (upto Rs.3.00 lac) and
Special award of Rs.10000/- for education (one time payment) to one
ward of the deceased employee. Reimbursement of funeral expenditure is
being made to the extent of Rs.10000/- from staff welfare fund. Annual
Health Check-up scheme has been extended to the spouse of the employees
(age of employee between 41 to 49 years). Besides, relief to the
employees, who are on leave without pay on sick ground, Rs.1 5000/- per
month upto 24 months during the entire service period is being
extended. The Bank has set up holiday homes at Jaisalmer, Chandigarh,
Mussoorie, Jaipur, Manali, Mumbai, Goa, Delhi, Haridwar, Katra ,
Bengaluru, Mt. Abu and Udaipur. Various cultural and sports activities
were organized during the year.
INDUSTRIAL RELATIONS
The Bank has a long history of harmonious and cordial relations with
both supervising as well as workmen employees enlisting their total
commitment, support and cooperation. The Employee's Union and
Officers' Association have extended their wholehearted cooperation
for the all-round growth of the Bank. A well established and an on
going consultative machinery is functioning at various tiers of the
administration for resolving issues through joint consultations and
negotiations.
VIGILANCE ADMINISTRATION
Vigilance Administration is an integral part of the management.
Accordingly, vigilance activities are being accorded high priority in
the Bank. Keeping in view the paramount importance of preventive
vigilance, greater emphasis is laid on the preventive measures. The
preventive vigilance comprises the dissemination of knowledge and
precautions, to be exercised by the operating staff while discharging
their duties. During the year, we have conducted five training
programmes at various training centers, where 137 participants were
benefited. In many training programme conducted at STC Jaipur, Chief
Vigilance Officer has interacted with participants on all banking areas
with focus on "How to be a Vigilant Employee." Preventive Vigilance
Committee set up has been revamped. Accordingly, branches having staff
strength of 10 or more, BPR initiatives irrespective of staff strength,
unsatisfactory rated branches and fraud detected branches, have been
included for formation of Preventive Vigilance Committee. Meetings of
preventive vigilance committees are arranged, where staff is sensitized
in regard to the preventive vigilance measures. Complaints received in
the Vigilance Department are dealt with expeditiously and in a
professional manner. In order to decide vigilance angle, complaints
received in the Vigilance Department are put up to the Internal
Advisory Committee. Significant emphasis is laid on the transparency
in the tendering process (procurement of goods and services, auctions
etc.) by the Bank. The tenders issued by the Bank are uploaded on the
Bank's website as well as Government of India website. The department
is publishing its in- house magazine titled as "Vigilance Bulletin"
on quarterly intervals. Certain new initiatives have been taken as
preventive measures like Electronic Voucher Verification, Online
Tracking of status of loan application by the applicant, better
pre-sanction due diligence process etc.
The department has disposed of 242 complaints, 59 Investigations have
been initiated and in total 51 cases of investigations have been
disposed of. 60 preventive vigilance inspections were conducted. The
constant supervision of the cases resulted in a disposal of 75
vigilance cases, during the year 2012-13.
USE OF HINDI
The implementation of Official Language Policy in the Bank is not only
a statutory requirement but also a business need. The Bank made all
possible efforts to comply with the statutory provisions relating to
the official Language Policy of the Govt. of India during the year and
took several initiatives to provide benefit of Bank's different schemes
to the masses through Hindi Language.
During the year 2012-13, the Bank made significant progress in
promoting and propagating the use of Official Language and ensured
compliance of various other statutory requirements framed under the
Official Language Act /Official Language Rules. The Bank made all
possible efforts to achieve the targets set by Official Language Deptt.
Ministry of Home affairs, Govt. of India.
Bank continued its efforts to promote use of Hindi in the field of
Information Technology. A portal of Rajbhasha Vibhag was made available
on Bank's infonet site. Various useful materials like Hindi typing
tool, format of Quarterly Progress Report, Annual Programme etc. were
made available on the portal. Officers/employees were imparted
training to work on computer in Hindi with the help of Unicode.
Hindi Day and Hindi-fortnight were celebrated in Offices/Branches of
the Bank in the month of September 2012 and various competitions were
conducted for the staff members. An All India Hindi Essay competition
was conducted by the Head Office. The winners of the competition were
awarded certificates and prizes. To increase progressive use of Hindi
'Head Office Rajbhasha Trophy' competition (Head office and Zonal
level) was organized during the year.
Bank's quarterly in House Rajbhasha magazine "Upwan" is being published
regularly. For last year this magazine had been awarded by Reserve Bank
of India.
The third Sub-committee of Parliament on Official Language visited the
Bank's Shiv Marg, Jaisalmer Branch at Jaisalmer. Honourable members of
the committee appreciated the efforts undertaken by the Bank in field
of Official Language implementation. Representative of Govt. of India
also visited our Head Office and Zonal Office Jaipur and appreciated
our efforts. Our Jaipur Zone had been awarded Second Prize by Bank
TOLIC, Jaipur for official Language implementation.
AUDIT
State Bank of India, with the concurrence of the Reserve Bank of India,
approved the appointment of 6 firms of Chartered Accountants viz. S.
Daga & Co. of Hyderabad, Agarwal Anil & Co. of Delhi, M K Aggarwal &
Co. of Delhi, Chaturvedi & Co. of Kolkata, Uberoi Sood & Kapoor of
Delhi and PSD & Associates of Jaipur as the Bank's Statutory Central
Auditors for the year 2012-13. The scope of audit covered 587 branches/
centralized processing units as against 860 branches/ centralized
processing units covered in 2011-12.
RESPONSIBILITY STATEMENT
The Board of Directors hereby states:
1. That in the preparation of the annual accounts, the applicable
accounting standards have been followed along with proper explanations
relating to material departures;
2. That they have selected such accounting policies and applied them
consistently and made judgments and estimates that are reasonable and
prudent so as to give a true and fair view of the state of affairs of
the Bank as on the 31st March 2013, and of the profit or loss of the
Bank for the year ended on that date;
3. That they have taken proper and sufficient care for the maintenance
of adequate accounting records in accordance with the provisions of the
Banking Regulation Act, 1949, and State Bank of India (Subsidiary
Banks) Act, 1959 for safeguarding the assets of the Bank and preventing
and detecting frauds and other irregularities; and
4. That they have prepared the annual accounts on a going concern
basis.
CORPORATE GOVERNANCE
The details on Corporate Governance are annexed.
ACKNOWLEDGEMENT
The Board of Directors is grateful to the valued customers, esteemed
shareholders and the public at large for their patronage and confidence
reposed in the Bank and places on record its deep appreciation. The
Board of Directors thanks the Government of India, State Bank of India,
Reserve Bank of India and other regulatory agencies for their valuable
support and guidance throughout the year.
The Board of Directors places on record its deep appreciation of the
commitment, sense of involvement and dedication exhibited by each staff
member and constructive role played by the Employees' Union and
Officers Association in the overall development, growth and prosperity
of the Bank.
For and on behalf of the Board of Directors
Delhi B. Sriram
6th May, 2013 Managing Director |
